Terms & Condition
Accessing, visiting, or using the website of Nova Companies will imply you agree to the terms and conditions stated below:
Product Information
We do our best to serve you well by providing correct and up-to-date product descriptions/information. However, we do not guarantee the website content’s accuracy or completeness. In addition, product images may vary somewhat from the actual product you receive at your doorstep.
Ordering and Payment
When you place an order on our website, it constitutes a legal offer from your side to buy your selected products. We have the right to accept or refuse your order for any relevant reason, including out-of-stock product, wrong information, etc. We use a reliable payment gateway to securely process customer’s payments for orders.
Shipping and Delivery
We believe in absolute customer satisfaction and ensure your products are delivered within the specified timeframe. However, unforeseen circumstances may affect shipping times and lead to delays. Any delays or delivery failures will not be our responsibility because these circumstances are beyond our control.
Returns and Refunds
We do our best to ensure customer satisfaction, and we thus give you a 100% product return guarantee. You can request a refund if you are dissatisfied with the product received or your purchase.
You can claim a refund, and we assure you that we accept the product if it is unworn, unwashed, and has the original packaging.
You will have 14 days from the date of purchase to return the product and get a refund. However, we will not issue a refund for the shipping cost we have spent. You will be responsible for bearing the shipping expenses to return the product to us.
We will take ten (10) business days of receiving the product to process your refund claim. The original payment method you used earlier for purchasing the product will be used to process refunds.
Intellectual Property
Copyright laws protect our website and all its content, which are all the property of Nova Companies. We strictly prohibit unauthorized use of our intellectual property by taking rigid measures, including legal action.
Privacy
The privacy of our clients is extremely important to us, and we are committed to protecting your personal information by taking strict steps. Review our Privacy Policy here!
Third-Party Links
You may find URLs of third-party websites on our website. You can visit third-party websites at your own risk, and we do not endorse or are responsible for the content or practices of these third-party platforms.
Limitation of Liability
We will not be held liable for any damages arising directly, indirectly, incidentally, or consequentially from using our website or any linked sites. Browsing the internet and using external links found on our website will be the users’ responsibility and will imply your agreement to release us (Nova Companies) from any such liabilities and cover the company against any claims or damages arising from your use of the website or linked sites.
Changes to Terms and Conditions
We reserve the right to update, amend, modify, or change these Terms and Conditions when needed and without any prior notice. We will post the revised policy on our website promptly.
Contact Us
Using Nova Companies’ website will express your agreement to these terms and conditions. You can contact us using the following contact information to get answers to questions or concerns regarding our Terms and Conditions:
Email – [email protected]
Phone – 217-763-9016